Privacy Policy

At Milesandmore, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our online support services for computers and various online systems.

Information We Collect

We may collect the following types of information:

• Personal information (e.g., name, email address, phone number)
• Technical information about your device and internet connection
• Usage data related to your interactions with our support services
• Information you provide during support sessions

How We Use Your Information

We use the collected information to:

• Provide and improve our online support services
• Communicate with you about your support requests
• Analyze and enhance our service performance
• Comply with legal obligations

Data Protection

We implement strict security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Limited access to personal information by authorized personnel only
• Employee training on data protection and privacy practices

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request a copy of your data in a portable format

Third-Party Services

We may use third-party services to support our operations. These services are contractually obligated to protect your data and use it only for the purposes we specify.

Miles and More Program

If you are a Miles and More credit card holder or program member, please note that while we may assist you with related inquiries, we do not directly manage the Miles and More program or its associated data. For specific privacy information regarding the Miles and More program, please refer to their official privacy policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Milesandmore Privacy Office
123 Support Street
Techville, TX 75001
P: (555) 123-4567
E: privacy@milesandmore.com

Last updated: May 15, 2024